Terms of Service

Last updated: March 2026

1. Introduction

Welcome to Tsuky ("we", "us", "our"). By accessing or using our website (tsuky.co) and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

2. Company Information

Tsuky is a premium elite streetwear brand based in Portugal, committed to ethical and sustainable production practices.

Company: Tsuky
Address: [Morada a confirmar], Portugal
Email: supportcenter@tsuky.co
VAT/NIF: [A confirmar]

All prices displayed on our website are in Euros (EUR) and include applicable VAT.

3. Eligibility

You must be at least 16 years of age to use our website and make purchases. By using our services, you confirm that you meet this age requirement.

4. Use of Our Website

By using our website, you agree to:

5. Purchases and Payment

All purchases made through our website are subject to product availability. Prices are in Euros (EUR) and are subject to change without prior notice. Payment is required at checkout. We accept various payment methods including credit/debit cards, PayPal, Apple Pay, Google Pay, and others as listed during the checkout process. You will receive an order confirmation email upon successful placement of your order.

6. Shipping and Delivery

Shipping costs are calculated based on your location and the shipping method selected during checkout:

International orders may incur additional customs duties and taxes, which are the sole responsibility of the customer. Delivery times are estimates and may vary due to customs procedures or other unforeseen delays. Tsuky is not responsible for delays caused by third-party carriers or customs authorities.

7. Right of Withdrawal (EU Consumers)

In accordance with EU consumer protection law, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason. To exercise this right, you must notify us by email at supportcenter@tsuky.co with a clear statement of your decision.

Items must be returned in their original condition, unworn, unwashed, and with all original tags attached. We offer free returns for customers within Portugal and the European Union. For international returns, shipping costs are the responsibility of the customer.

Please allow up to 14 days for your return package to reach us, with an additional 5 to 10 business days for refunds to be processed to your original payment method.

Items purchased during promotional events (including Black Friday) are not eligible for extended holiday returns but remain subject to the standard 14-day right of withdrawal.

8. Intellectual Property

All content on this website, including but not limited to logos, brand name, product designs, product images, graphics, and text, is the exclusive property of Tsuky or its licensors and is protected by Portuguese and international intellectual property laws. Unauthorized use, reproduction, modification, or distribution of this content is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the maximum extent permitted by law, Tsuky shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of profits, data, or goodwill. Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

10. Privacy

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). For full details on how we collect, use, and protect your information, please refer to our Privacy Policy. By using our services, you agree to our collection and use of information as outlined in that policy.

11. Modifications to Terms

We may update these terms periodically. Any changes will be posted on this page with an updated revision date. It is your responsibility to review the terms regularly. Continued use of the website after any modifications signifies your acceptance of the updated terms.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Portugal. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Portugal, without prejudice to the mandatory consumer protection provisions of your country of residence.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: supportcenter@tsuky.co